TEG is committed to keeping your personal and account information secure. We will never contact you via phone, e-mail or text message to ask for your personal information. However, if you initiate a call to us, we will ask for some identifying information before we disclose any information on your accounts.
Warning Signs of Potential Fraud Attempts
- Receiving any phone call, text, or email asking for your personal or account information.
- Requests for your personal or account information from individuals or organizations claiming to provide benefits or programs affiliated with TEG.
What to Do If You Suspect a Fraud Attempt
- Do not provide any personal or account information.
- Notify TEG immediately by calling our office at (845) 452-7323.
TEG Federal Credit Union is committed to protecting the privacy of its members. Federal law gives consumers the right to limit some but not all sharing.
Keeping financial and personal information secure is one of our most important responsibilities. We value your trust and handle personal information with care and TEG Federal Credit Union is committed to protecting the information of members and visitors who use our website. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you information about other services.
To ensure information remains confidential, TEG Federal Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.
Regular Internet e-mail is not secure. You should never provide information that is sensitive or confidential. We ask that you do not send personal or account information through regular e-mail. To send a secure email or use secure chat, please log in to online banking.
Linking to Other Sites
To provide you with greater access of information, we may provide links to non-TEG Federal Credit Union companies, such as mortgage companies or insurance companies. TEGFCU is not responsible for the content of the alternate website and cannot guarantee the relevance, timeliness, or accuracy of the materials provided by other agencies or organizations. TEGFCU does not represent either the third party or the member if the two enter into a transaction. Privacy and security policies of non-TEGFCU websites may differ from those practiced by TEGFCU. We do not control any of these sites and are not responsible for the privacy or security in these sites. While we hope these organizations join us in respecting your privacy, and while we do attempt to monitor these sites to maintain our high standards, we offer these links only as a convenience to our members. If you choose to link to one of these sites, we strongly suggest that you review their privacy statement, especially prior to entering any non-public personal information.
Online Privacy of Children's Information
Online information entered by children under age 13 will only be used to respond directly to the child’s request and will not be used for other purposes without prior parental consent.
The USA Patriot Act
The USA Patriot Act requires credit unions to take extra security precautions to help the government fight the funding of terrorism and money laundering activities.
Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. These new procedures are designed to prevent crimes, such as identity theft and account fraud that terrorists commit to finance their operations against the U.S. and its citizens.
Your understanding and cooperation are appreciated. When an account is opened or changed you will be asked for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying government issued documents. The definition of an account covers a broad range of regular financial transactions such as deposit, transaction, asset, or credit accounts or other extension of credit. The required verification may be inconvenient for some but a strong deterrent for terrorists and other criminals.
You can rest assured that we will only request the information required by the law and that we will use the information only for purposes of complying with the law. Your privacy is our top concern and we will respect and protect it as always, consistent with the law’s requirements.
Thanks for your understanding and help in this critical effort. The war on terrorism will be fought on many fronts, and this is one of them. Learn more about the USA Patriot Act.