Website Accessibility Policy
Our Commitment
TEG Federal Credit Union is committed to providing a digital experience that is accessible to the broadest possible audience. We actively take steps to ensure an inclusive user experience for all site visitors in accordance with the Americans with Disabilities Act (ADA) guidelines.
We work to align our website pages on TEGFCU.com with the Web Content Accessibility Guidelines WCAG 2.1 Level AA standards.
While our digital platforms are designed with these accessibility goals in mind, we recognize that maintaining web accessibility is an ongoing process. We regularly monitor, test, and scan our website to identify and remediate potential barriers. Accessibility is a core factor when evaluating, developing, and adding new features, content, or services to our website.
Scope & Third-Party Content
This policy applies strictly to content published directly under the TEGFCU.com domain. It does not apply to third-party digital systems, plug-ins, embedded media, or external platforms outside of our direct control that we may use to share news, features, or information.
For your convenience, here are the accessibility policies provided by some of the external platforms we utilize:
Here For You
If you are having trouble viewing, navigating, or dictating any content on this website, or if you wish to report an accessibility issue, our team is ready to support you.
Call Us: Contact TEG Federal Credit Union at 845.452.7323 if you have questions or need help. Our Solution Center staff is ready to assist individuals with disabilities, ensuring you receive equal access to all information.
In-Person Alternative: All products, financial services, and information available on this website can also be accessed in person at any TEG Federal Credit Union branch location.
Issues regarding website content accessibility are immediately referred to TEGFCU’s Marketing and Compliance Departments for review. We promptly investigate all feedback and complaints. The timeline for technical remediation will depend on the complexity of the underlying issue and the programming resources required, but we remain dedicated to providing a swift resolution.
