Jeffrey Shields

From the very beginning, working with Jeffrey has been a great experience. He consistently took the time to answer all of my questions and remained accessible and transparent throughout the entire process. I highly recommend working with Jeffrey if you’re looking for a smooth and positive mortgage experience!

I loved working with JJ. I am recommending him to anyone looking for a mortgage officer. He was easy to work with and always accessible.

I got a car loan from TEGFCU and went back when it was time to buy a house. Jeff Shields was an unbelievable resource and advocate throughout the process. He went above and beyond, even recommending a homebuyer grant program I didn’t know about, even though it meant more work for him. I feel really lucky that he was on my team.

I got a mortgage through TEGFCU to buy a house with my dad, both of us first time homeowners. WE were totally new to the dizzying bureaucracy of home loans and purchases. The TEG team (Jeffrey Shields, Ellen Gerstner, and Laura Scampoli) walked us through everything with respect and patience. They helped us with the paperwork we were totally unprepared for, explained what to expect for closing costs and recommended lawyers and agents for every stage of the complicated process. Jeffrey even spent time on the phone explaining loan options for a house we didn’t end up buying. It really felt that they were there to help us and not to make money off of us.

I cannot recommend this loan officer highly enough! From start to finish, Jeff was absolutely incredible to work with. His professionalism was outstanding, and he went above and beyond to help me through every step of the process. What really impressed me was his dedication and availability. He even responded to my questions via text on Sundays! That level of commitment and responsiveness made such a differenc

I had the pleasure of meeting Jeffrey Shields with TEG to apply for a mortgage for my home. Right out of the gate, he was dedicated and committed to what I was looking for and couldn’t have made the process any smoother. Not like he knew me, but he treated my like he did and was there for every question I had! He’s very passionate about his profession and always detailed right down to every little fact or dollar amount or input I seeked. I’d recommend Jeffrey Shields if you’re applying for a mortgage specifically a first time homeowner like myself. He really made the process flow with so much ease so little stress and very happy I chose Jeff with TEG to purchase my lake house.

Jeff was invaluable in helping me get into my first condo. He was able to hook me up with the HDP grant that changed the game entirely. Not to mention he was always easily reachable and able to answer any questions I had. Choose TEGFCU and ask for Jeffrey Shields!

JJ Shields was great from start to finish. Held hand throughout the process and made paperwork a breeze thank you so much. Looking forward to doing business with you again!

Best to ever do it!

Jeff was my loan officer and was truly great to work with. I really appreciate how quick and responsive he was throughout our time working together. If we ever had any questions or concerns, Jeff was always quick to help. I would surely recommend him to anyone looking to apply for a mortgage.

Just closed on a house with Mortgage Officer Jeffrey Shields. Buying a home is one of the most stressful endeavors I have faced. Boy am I glad I was referred to Jeffrey! Jeffrey was able to guide me every step of the way and take loads of stress off my shoulders. Jeffrey was extremely professional and personable, always responding to my emails/phone calls promptly and answering the dozens of questions that I had. I felt as if I was being treated as a friend, not just a client. If you are in the hunt for a home, do yourself a favor and give Mortgage Officer Shields a call. You will not be disappointed!

Jeffrey made the entire home buying process a breeze. He is extremely professional and courteous. He made himself available to us all hours of the day. No question on ours went unanswered, nor did we feel any question of ours was too simple. Jeffrey went about and beyond to put us at ease in an otherwise stressful process. He was willing to use his own personal time to resolve a last minute issue and we are so grateful we went with him.

Just closed on a mortgage for a parcel of land with Jeffrey and he made the process quick and seamless. There were a couple of challenges that appeared along the way that Jeffrey dealt with swiftly, finding solutions that kept us on track for closing. Communication was fast and responsive. Highly recommend working with Jeffrey and TEGFCU!

Jeff Shields was extremely helpful in helping me go forward with my mortgage for a new home. I was on a strict timeline as well as we were nearing the end of our current lease and he did all he could to expedite the process. He was always available to ask a question and f he was on the phone/in a meeting he’d get back promptly. I will call Jeff again if I have any finance needs!

Jeffrey did an outstanding job! He was personable, knowledgeable, and patient. Any questions I had, he answered promptly, never making me feel like I was bothering him. He even responded to messages after hours, which was incredibly helpful given my busy daytime schedule. Jeffrey turned a stressful process into a much easier experience by being consistently patient and kind throughout. His dedication didn’t waver even after the loan was sent for closing; he kept in touch with me every step of the way. I will definitely recommend him to family and friends.

We wanted to take a quick moment to acknowledge the amazing experience we had working with mortgage officer Jeffrey Shields at TEGFCU. This is our first time buying a property and going through this journey with his help made it a lot easier. He always made an effort to be available to answer any questions we had as well as keeping us informed from start to finish. I highly recommend him as well as TEGFCU for your mortgage or banking needs.

Extremely helpful and always responsive! Made the entire process very easy.

Jeff and everyone did a great job and explained all options clearly.

JJ was amazing! He basically held our hands throughout the process of purchasing our home. His knowledge and guidance had us at ease and confident in our decision making. We are appreciative for everything JJ and his team did. Would highly recommend JJ for all your home needs, investments and interests.

If we could give JJ (Jeffrey Shields) 10 stars, we would. Our experience working with him throughout the home loan process was fantastic. His combination of experience, breadth of knowledge, prompt replies and patience in addressing all of our concerns and questions throughout the process, was impeccable. He either answered our constant phone calls or promptly called us back. JJ is honest and has a positive, encouraging energy. He is a personable, friendly, professional communicator and we feel so fortunate to have been able to work with him during such an overwhelming, but exciting time. He kept us sane, which is priceless! Thank you, JJ. Couldn’t have done it without you.

There’s a reason why JJ has such great reviews. Jeff was communicative, friendly, and knowledgeable throughout the entire mortgage process. Never pressured, but always pushed on our behalf. Rates will vary from lender to lender, so be sure to do your homework and compare 3 or even 4 rate quotes, but if you do decide to go with JJ at TEGFCU then you most certainly will have a very enjoyable process for one of the biggest decisions you’ll ever make.

Thank you, Jeffrey Shields for going above and beyond helping me get the best mortgage rate, JJ has walked me and guide me through this path of getting a mortgage with TEGFCU and stayed in contact with me to ensure that I’m all set up until the day of my closing. JJ Shields is Very polite and friendly will make time to sit with you and go over finances, including everything that you spend money on to see what will be the best rates and best mortgage to take. He’s very knowledgeable, he kept me in the loop throughout the whole transition. Thank you, JJ for a wonderful experience At TEGFCU.

10/10 this guy was! This is my 3rd mortgage and luckily I have always had great lenders. However Jeffrey went above and beyond from the first time I spoke with him and NEVER fell short! Got me the best rate (even better than rocket mortgage.. I checked) emails, phone calls, and text messages. Anything I needed he got to me RIGHT AWAY! Most importantly gave me a PIECE OF MIND with the entire process!  When this house sells, my next mortgage will be with Jeffrey Shields.. with or Without TEG.. I now have my closing team for the next 25 years of buying and selling!

JJ was very helpful throughout the process and was able to guide me through the daunting task of purchasing a home!

Jeff was personable, knowledgeable, and professional throughout the mortgage loan process. He was always helpful with details about the home-buying process, and even attend my closing with the attorneys. Outstanding!

TEG Federal Credit Union along with loan officer JJ Shields was wonderful to work with throughout my mortgage process. At closing, my attorney was even impressed with the low cost bank fees. I have since become a member with TEG and look forward to all my banking needs in the future. I highly recommend TEG!

Excellent Experience!!!! Mr. Shields communicated very well throughout the entire process and thanks to him I am now a home owner!

Best experience ever! Jeff is most definitely the best loan officer ever!!! His speedy communication and ability to perfectly explain the home mortgage process is impeccable!! Thanks to him we were able to see a home and close in less then 60 days!!! Thank you Jeff!

Jeff was immediately responsive to our application and all our questions. He ushered the application through with no bumps in the road and helped obtain an extension on our rate lock when our seller needed extra time to move out. Our experience of TEG and Jeff was lovely. Thank you!

My experience with JJ was great! You can tell he’s knowledgeable and passionate about what he does. He was patient, thorough, reliable, informative, available, and there for every step of the way. I certainly recommend everyone to utilize JJ’s service(s)!

JJ was amazing throughout the whole process. He was always available and put us at ease whenever something arose. Top notch customer service.

After spending most of my career in one form or another of client services, I am keenly attuned to what it takes to meet a client’s needs and demands. So, I never give 5 stars to anyone. Ever. Until now. Jeffrey Shields deserves the highest accolade in providing top tier service, including advice and at times tutorial-type information. He spent as much time as was needed to address concerns and answer questoins, while providing the best product for the needs of his client. I will highly recommend Jeffrey to anyone looking into mortgage-type products. He is a professional, competent and conscientious.

Jeffrey made this process easy and comfortable. Not only was he full of knowledge, but eased our minds with purchasing our new home and was able to answer any questions that arose. He is true professional who takes the time to listen to your concerns and give you the best options for your needs. We could not have been happier with the service we received. I would highly recomment JJ and TEG to help with your mortgage loan purposes!

JJ (Jeffrey) and his team at TEG was recommended be numerous people and we are so happy that we selected them to assist us in purchasing our new home. He and his team were prompt and courteous throughout the entire process. They were very helpful and flexible when we needed a little more time to hit closing dates, due to waiting for the city to return paperwork. They were knowledgeable and took the time to answer our questions along the way. We highly appreciate them and are very grateful for their services. Thanks!

We recently got our first mortgage through TEG Federal Credit Union and JJ (Jeffrey) was our loan officer. He was absolutely incredible during the entire process. He was informative, kind and kept us in the loop about what was going on at all times. We hit a couple of snags, but he was very helpful in getting us through the next steps. Quick, efficient and super friendly service. Because of JJ and Betsy (our loan processor), we now own our first home! And it only took about a month! I’d recommend JJ and TEG to anyone looking to buy, but especially for first time buyers! Thanks again JJ!

Jeffrey is courteous and professional; he made the process of applying for a mortgage easy.

Would recommend Jeffrey Shields over and over!!! Communication was constant without being annoying and from the first day I contacted him, he made sure I knew everything I needed and could make informed decisions along the way.

First Time Buyer Review – JJ was incredibly responsive (via text and on the phone) when I had a million different questions. I was pretty nervous getting my first mortgage, and very confused, but JJ made the process as seamless and easy as possible. Strongly recommend.

Jeffrey was amazing to work with! He was sweet, accommodating, understanding and easy to talk to. Jeffrey got things done and got them done fast and efficiently. He made my first home buying experience smooth and easy. I’m so glad I picked Jeffrey as my loan officer. I highly recommend you use.

We bought our homes entirely without the services of a real estate agent. Jeff from TEG was a good source of information back before we even committed to the lender. He was very responsive and answered my questions well. I was able to gether a lot of information and educate myself regarding the steps of closing a home. Overall, this credit union was very easy to work with. Thank you Jeff and Betsy as well!

JJ answered all questions a new home owner would ask, and with the nerves of be being a first time home owner, this is crucial. I’d trust JJ again as my lender rep, and will definitely use him if it comes time to refinance.

Jeff was the most ambitious and the most courteous person in finance that I have ever met. He made sure that I was at ease and made sure that always being taken care of during a stressful process. I felt comfortable working with Jeff.

Jeff was professional and courteous through the entire process. He kept in contact with me via phone, text as well as email. It was a pleasure to do business with him and I would refer anyone looking for a loan to Jeff.

Mr. Shields was courteous, knowledgeable and efficient. I discussed my needs and he was able to find a loan that was right for me. The application process was easy and the closing went well. Start to finish about 2 1/2 weeks. Well done!

Excellent service. Very knowledgeable and helpful fro start to finish. Easy to apply and closing was in a timely manner. Jeffrey Shields and the TEG mortgage department were friendly and well versed in the process. I have used them twice and will continue to do so when the need arises.

TEG and Jeffrey were very responsive to our needs and we got our HELOC done very quickly. Wonderful service

Well Jeff was very helpful and very knowledgeable when I had questions or concerns about my loan he actually went above and beyond his job he always thinks about the customer first and thats very good business.I feel when I tried him after hours cause I had an important question he answered on his own time was very surprised he did and thats why he gets 5 stars from me. The most professional person I have ever worked with on a loan, Thank you Jeff

I will say that Jeff is the reason why I bank with TEG. Jeff really goes the extra mile to help reach your financial goal.. Our mortgage took longer than normal but not once did he make me feel like we weren’t going to accomplish our goal. If I could give him 10 stars I would.

Jeffrey Shields and the team at TEG have been absolutely fantastic. They helped me through a tremendous challenge in trying to close on my house 3 different times. The process was very stressful, but Jeffrey made things very easy and helpful for me as a homebuyer. Can’t thank Jeff enough for the support and help he gave me.

Jeff was extremely knowledgeable about every aspect of our interaction. Whenever we had concerns, he was easily able to put our minds at ease. We recommend him to anyone looking for the best in the business. He truly was awesome.

I started the refinance process with Jeffery in July, and I thought it would be an easy process, but my mortgage co. was a nightmare refusing to send needed letters, and documents or correct their misinformation. Jeffery stepped in to help me straighten out their mistakes. He never gave up when he was told that I couldn’t refinance for another three months. He was able to turn a no into a yes. If you want someone who will fight for you every step of the way, it’s Jeffery. If you want a knowledgeable person, it’s Jeffery. I closed in October with a much lower interest rate. Thank you.

When life brings you challenges, talk to Jeff! As a first-time home buyer going through a stressful process with a few bumps in the road, Jeff made it feel almost stress-free. Just when I thought things were going to go downhill, Jeff took me off that ledge and made it happen! I thank Jeff For all his hard work and perseverance, ambition, and the friendly service I received in getting this loan… Working with this loan officer helped me realize the American dream is possible, challenges can be overcome, and you can do anything you want! Many blessings to Jeff and his staff and thank you for making my dreams come true!