At TEG, we’re here to help you!
There are several ways to contact us, and you’re always welcome to stop by one of our branches.
Give Us a Call
Speak with a live Member Service Representative or report a lost/stolen Debit or Credit Card 24/7. From outside 845 area code call toll-free (888) 834-8255
Call Us
Visit Us In Person
We look forward to seeing you in person at any one of our 9 locations.
Locations
Write Us
All mail should be sent to our headquarters at: 1 Commerce Street, Poughkeepsie, NY 12603
Get Directions
Email Us
Use our contact form to reach the Solution Center Team. We respond during business hours.
Go to Email Form
Important Security Reminder!
Remember:
Do not share your debit card PIN, online banking username and password, account numbers, debit card numbers or other personal information with anyone! We will never contact you and ask for it. If someone is stating, they are from TEGFCU and is asking for your information unsolicited – disconnect and contact us immediately at 845-452-7323!
Contact TEGFCU by Email
Use this form to get in touch with our friendly, ready-to-help Solution Center Team. A TEG representative will respond as quickly as possible during business hours (not monitored when closed).
IMPORTANT: Do NOT submit your personal information such as, member number, account numbers, social security number or other sensitive information through this form for your own safety due to the insecure nature of emails.
Convenient Mobile App
Easily and securely access your accounts to perform various banking tasks on your own, anytime – anywhere. Conveniently move and deposit money, update your personal information, review transactions, manage debit and credit cards, and more!
Mortgages
Have questions regarding mortgages and how to buy a house?
Contact a TEG Mortgage Officer today!
Business Services
We’re here to help you with Business Banking, Business Loans, and Commercial Mortgages.
Contact Mike Mazzuca!
Vision Retirement
Our planning experts offer a variety of solutions, including advice, planning, investing, tax preparation, and consulting services.
Collections
To dispute transactions, credit report disputes, and insurance claims, or have questions about our hardship programs contact our Collections Department.
CO-OP ATM Network
When you are out and about and need cash, don’t spend your money to get your money. Be sure to use a CO-OP Network ATM, which allows TEGFCU members access to 30,000 surcharge-free ATMs in all 50 states and 10 countries. To find a CO-OP Network ATM, Visit the Co-Op website, Text a zip code to 91989, or call 888-748-3266.
Call24 Account Information System
With our FREE phone banking system and your Call24 PIN, you can access your account information 24/7. Check balances, transfer funds, hear your most recent transactions, and more!
