At TEG, we’re here to help you! There are several ways to contact us, and you’re always welcome to stop by our branch locations.


Speak with a live Member Service Representative 24 hours a day, 7 days a week:          (845) 452-7323

Toll-Free (from outside 845 area code):                                                                                        (888) 834-8255

Call24 automated access to account information:                                                                   (845) 790-6699

Call24 Toll-Free (from outside 845 area code):                                                                          (888) 834-2447

Report a lost or stolen ATM, Debit or Credit card:                                                                   (845) 452-7323


We offer convenient online and mobile banking services. You can chat securely with a Member Service Representative or send us a secure message when you log in to Online Banking.

You can also use the “Contact Us” form on this site. This is not a secure channel, so please do not use it to discuss information about your account. Do not submit account numbers or personal details through the form. Form submissions are not monitored 24 hours a day, so do not use the form if you need immediate assistance (call us instead).


All mail should be directed to our headquarters location at:

TEG Federal Credit Union
1 Commerce Street
Poughkeepsie, NY 12603


You can fax documents to our main office at (845) 790-6624.