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Fraud & Security

Learn How to Protect Yourself Against Fraud

Fraudsters will use every method that is available to them to access personal information to scam people. Scammers often say there’s a problem with your account, or they question a purchase to lure people into their scheme. It’s important to know their tactics and tricks so you do not become a victim of fraud. Learn how to protect yourself.

TEG Federal Credit Union will never contact members via phone, email, text message, or cell phone to request personal information such as account numbers, passwords, debit or credit card numbers, expiration dates, or personal identification numbers (PIN).

If you think you may have been a victim of fraud or to report unauthorized transactions on your account, please notify us immediately by calling 845.452.7323.

Free Security Tips to Monitor Your Money

The Credit Union’s primary goal is the security of your personal information. One of the easiest ways to help keep your information and accounts secure and private is to confirm we always have your correct and current:

  • Home Address
  • Email Address
  • Phone Number(s)

3 Ways to verify your contact information:

Your security is our priority

Together, we can keep your accounts and identity safe.

Shred ALL materials that have personal identifying info. We host shred events for our member’s convenience.

Never use public Wi-Fi for any financial transactions, including banking and shopping.

Never share your PIN (Personal Identification Number).

Never give out personal or account information when asked to do so on an unsolicited, incoming call, text, or email.

If using a PC, keep your anti-virus and malware software current.

Be careful what you share on social media. Scammers are reading your posts.

Only shop online with reputable businesses you trust. At a minimum, only shop on secure sites.

Look for the SSL Certificate lock right next to the web address.

Online, in emails and texts, THINK BEFORE YOU CLICK!

As a general guideline, be highly suspicious anytime you are asked to provide personal information over the phone, text, or email. If you have given out your personal information on an unsolicited phone call or text message, please call our Solution Center at 845.452.7323.

Keep Your Personal Accounts Secure!

Online Security

Your Privacy

Identity Theft

The Federal Trade Commission (FTC) is warning consumers about text message scams.
The Federal Trade Commission (FTC) is warning consumers about text message scams. The FTC found…
social engineering
Social Engineering Scams have increased over the past few years, with incidents increasing alarmingly. Social…
How can I tell if I'm talking to a scammer
How Do I Know If I’m Talking to a Scammer? Know the signs of a…

Here’s What To Do

Never click a link or open an email from senders you don’t recognize.

Read each email and text carefully. Is everything spelled correctly? Is it logical? Were you expecting it?

Remember companies won’t text you links to take a survey for money.

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