Route 9 Wappingers Falls Branch

Quick and easy.

Great staff.

Cansu has ben absolutely fantastic. She is so happy and willing to help. So good at following up when I get busy. Very happy to be dealing with her.

Helen and the team are wonderful people! Great team!

Maria was so much help, she provided excellent customer service, knowledgeable, and took the time to answer all of my questions. She’s the best!

Best experience. Professional service. Helen is wonderful.

Always friendly staff. Willing to help me with any issues.

Helen was absolutely incredible impatient with helping me do a wire transfer with Invesco who seemed to be clueless. She gave incredible customer service and I cannot appreciate it enough.

I love coming in and seeing Mitras smile, it makes my day. These girls are wonderful.

When it comes to banking, there is a lot of options. The clear winner is TEG in Wappingers Falls on Route 9. With online banking becoming the way of the world, there is two reasons to visit this branch. Their names are Mitra and Maria. Their attention to detail and willingness to help is the reason why I continue to bank with TEG. If you’re looking for that personal connection with a bank, than look no further.

I had an awesome experience. Branch manager, Maria, and Account and Loan Rep, Cansu, were professional, knowledgeable, friendly, accommodating, and patient. I would definitely recommend using this institution.

So friendly and knowledgeable, highly recommend!

Helen and Maria in the Wappingers branch were so patient, pleasant and helpful with the user problem I had when I arrived at the branch. I can not thank them enough.

The women in TEG are amazing and help so much to troubleshoot my problem. And they both deserve raises. Thank you.

So helpful!

I had an issue with my account being hacked, and everyone at TEG was so helpful!

Maria helped me on November 20th. I had just come from the closing on my home, and had a handful of checks. Being a senior citizen and not tech savvy, Maria was calm, kind, patient, and determined to accomplish all my requests. She is a wonderful asset to your business. Thank you so much!

Really quick got me out in 30 minutes!! The best! Thank you Cansu!

Cansu was very professional. This was the first time I considered a credit union for a bank and will definitely recommend her to others!

Cansu was kind, courteous and professional. She was also very attentive and prompt with her responses to our questions both in email and in person. Because of her we are looking to move ALL of our accounts to TEGFCU!

Excellent follow through. Answered all of our many questions that we had walking in. Took care of us in a friendly and professional manner. 5 stars!

Wonderful experience. I was well taken care of.

Cansu helped us out with our auto loan. She was very patient, understanding, and explained everything well enough for us to understand. I highly recommend not just this bank but the helpfullness of Cansu as well.

Definitely the best branch I’ve been to and the best staff! The management is top notch and deserves a raise. I always feel welcome when I come in unlike other banks that act as if I’m bothering them. Trust them, you won’t be disappointed.

Every time I come to the Rt 9 branch, I am treated like family. For that reason I love coming to this location. I’m very pleased with the service this credit union has offered me and I’ll never go anywhere else.

I had stopped in the branch just passing by because I wanted to take care of something. The wait was not long at all & I got what I needed to take care of done. Maria was super helpful and accommodating. Thanks for your help.

Consistent, professional service with a smile!!! Great location!!

Maria and Cansu were super helpful and professional. They made sure everything was set up correctly. Thanks for the friendly service.

We had a great account opening experience with Cansu! She was very patient, and made the whole process easy and stress-free. Really appreciated, thank you!

Truly amazing, quick service!

Maria was very efficient and helpful in working with us with our banking needs and a pleasure to work with.

I’d like to thank Maria, at the Route 9 branch. She’s so helpful, attentive and very professional. I have always had a great experience at that branch. It’s really a pleasure to deal with everyone there!

Cansu was courteous, very personable and efficient. A+ customer service!!

Mr. Tyreik Brown is excellent. He’s very knowledgeable of TEG policies and procedures. Very professional and has a lot of patience. I’d recommend his services 10 out of 10. Thank you for your services!

Tyreik was a pleasure to work with. Setting up an account and online banking was a breeze. Thanks TEG!

Maria Villafuerte, Assistant Branch Manager, was incredibly knowledgeable, helpful and friendly. I appreciate her quick response to assist me with my finances.

Maria was very helpful throughout my process in getting my loan, would recommend her for future assistance.

I have just had the most pleasant experience dealing with TEG Tyreik Brown went to bat for me. He got me my loan he worked with me and never gave up to het this loan for me professional, top quality, and fantastic to deal with I highly recommend using TEG federal credit union.

This branch has never disappointed me or my wife. This time I was writing Tyreik Brown about a loan I was approved for. Tyreik went above and beyond because originally I was approved for a loan and wanted 48 months but they gave me 36 months. I told Tyreik I woukd’ve jumped at the 48 but instead of him just being like take it or leave it he calls me back shortly and tells me he got me 42 months which I was fine with. After seeing how much work he put in for me and my wife we decided to go with it this morning all through email which every reply back was very fast. They had me and my wife docusign online while we both were at our jobs and then I had to send all my statements that I got online. He already wrote back to me that all checks are already in the mail! This branch definitely is A+++ for customer service. I also want to say how great his coworker Maria was while he was out one day as well, and the tellers are always friendly as well! Great job TEG!!!

Tyreik made opening an account smooth and easy and it was done within minutes.

Tyreik B was great. Very easy experience getting a loan. No issues at all.

Being new to the country, I had countless questions, and Maria V exemplified exceptional patience and customer service. She made me feel like family and not just another TEG customer. Every concern I had was addressed with clarity and precision, leaving me confident in my next steps. Keep up the good work Maria and thanks for making my first TEG encounter such a memorable and pleasant experience. 

We have been with TEGFCU for 20 years and have been very satisfied with the services. Especially in this past week. We needed a loan and Tyreik did an awesome job seeing this all the way through!

It’s been a long time since I’ve had to apply for a new credit card. Now that I’m no longer working full time and since I’ve been a victim of identity theft, I wasn’t sure how it would go. I feel lucky and thankful that my application was handled by Maria V in the Route 9 office. Maria was friendly, helpful, and professional. When I wasn’t happy with the amount of credit I was approved for, Maria took additional information and went back to the underwriter. Ultimately, Maria got me everything I wanted. She was a pleasure to work with. Excellent hiring, TEG!! And thank you Maria!

My fiance and I found ourselves in a time sensitive situation. We contacted TEG and Maria V. was our loan representative. She was so understanding of our issue and went above and beyond to make sure everything went smoothly … even stayed after work hours when we were running late! Great customer service, very knowledgeable and thorough … overall awesome person will be looking forward to doing business with her in future.

A special thanks to Maria Villafuerte for her amazing customer service and professional assistance. She is very good at what she does and really helped us with our financial situation. Thanks again Maria!

TEG always seems to go above and beyond. Sharon F. was amazing to deal with. Thank you!!

 Always professional, cooperative, and helpful.

Best bank in the Hudson Valley hands down. Very consumer friendly, customer service is outstanding, and will be a lifelong customer.

Super Friendly and knowledgeable staff! Fast service always.