Commerce St, Poughkeepsie Branch

I think Melissa is fabulous! I appreciate after a lousy day to see her smiling face. 10 Stars! A long time TEG member!

Nice person

Friendly, courteous service!!

Melissa was great! Attentive and friendly!

Sara was so helpful in this process. She answered all my questions and was incredibly patient. TEG gave me the best rate, I’m so glad I was recommended to them.

Sarah always gives me a great experience every time I go into TEG. She’s friendly, professional, and really takes the time to help with whatever I need. It’s rare to find someone who consistently makes banking feel easy and welcoming, but Sarah does exactly that. I appreciate her great customer service and positive attitude every visit.

Sara R at TEGFCU is a very sweet person, easy to work with and listening is very good and she finds the help you need. I give her 5 stars.

Sara R. was wonderful to work with while setting up my business account. The process was smooth from start to finish, and she was kind, patient, and very helpful in answering my questions. It was truly a pleasure working with her.

Sara R. was excellent and professional from the start! It was a pleasure to work with her! TEGFCU has been great! Thank you all!

The Commerce branch is amazing. I love all of the employees there. They are so welcoming! Margarita was very helpful!

Sarah H. was very helpful.

Thank you to Sara, Sarah, and Amaya. Great help and wonderful customer service.

Had an absolutely amazing experience at the Commerce St location in Poughkeepsie. Sarah is an absolute gem and helped me from start to finish with dedication and courtesy. She’s an asset and I hope to continue my business here.

Thanks for all the help this credit union has done for me: Sara R was amazing and the Commerce branch is always great to visit!

Lovely staff

I want to say thank you again to Jamie, Sara, and the crew did a fabulous job for me from the beginning. I felt comfortable to the end where there was some little hiccups in the road but Jamie navigated right through and helped me to walk away happy and pleased. Thank you guys, well done!

Sara was outstanding! Very helpful and informative. No time wasted. Extremely happy with our decision to bank with TEG.

Margarita worked with me over the last 4 months. Through the process of dealing with my deceased family member’s old account and new estate account. Very professional and personable throughout it all.

Great customer service!

I love this credit union! Sarah, the cashier helped me count coins. She is very kind. Thank you for your good service.

Margarita helped me cancel and reset my account after I lost my wallet – she was helpful, professional, and knowledgeable to make it a speedy process.

Amaya was very kind and helpful, she made sure she helped me with anything I needed.

Showed up about 10 minutes before closing and the staff were super helpful and got everything taken care of. Definitely recommend using TEG for your banking or financial needs.

Wonderful service and extremely clean great bank.

I’ve been with TEG since the very beginning had a pleasant experience. Treated with kindness and respect. Sarah was who I dealt with today. She was kind, sweet, very mannerable. That’s why I keep coming.

They’re always super kind! Never had a problem at this credit union!!

Everyone is kind, helpful, respectful and courteous. I love going to see the familiar faces in the branch.

TEG Commerce credit is my life support. Help with credit financing review. Great support information leading me to high credit score. With dedicated support from the tellers and account reps. They are always pleasant and helpful. I give them five stars for banking leadership.

I’ve been doing business with the great group for 11 years now. Fast, friendly, they never disappoint me or my business.

Every time I come to the branch, Caroline, Deana, and Beyza make it such a warm, welcoming, and comfortable place to walk into.

Margarita helped me when someone hacked my account! And resolved my problems associated with it!

Jamie Truncali is the most friendly, helpful and amazing Branch Manager I have ever worked with. She is an asset that should be treasured to TEG. her interpersonal skills are professional and on point. I will come see her any time I need help.

Very pleasant and welcoming, definitely did a great job.

Sarah Stropoli is nothing short of amazing. Willing to listen and actually give me a car loan, I am forever grateful. She made the impossible happen and was very supportive and understanding during the whole process. 10/10!

Can’t even begin to say what a great experience I’ve had with TEG of Poughkeepsie off of Route 55. Beyza, Sara, Caroline and Chris were beyond helpful with not only closing out an already existing loan but securing another one back to back. Customer service was A+++, you guys are awesome and without a doubt the best TEG branch in our area.

Very pleased with the service. Quick and handling my request. Very highly recommended branch.

Needed help activating my debit card, Beyza was extremely friendly and helpful!

Great federal credit union, they were very helpful in all of my banking needs! Wonderful team working there, always helping with a smile on their face!

Very knowledgeable and courteous.

Amazing people at TEG. I’ve been with this credit union for a long time and they’re so helpful and sweet. The guys and girls literally make me feel like I’m a family member. Thank you!

I feel so confident when I leave the Commerce branch! And they are so cheerful!

This is by far the best bank I’ve ever dealt with! The employees at this branch are top notch and always handle my account with professionalism and care!

Such a great place to bank! Kind and accommodating staff. Definitely recommend them.

I’ve been banking with TEG for about 7 years now and have always been well taken care of. Jamie Truncali is a pleasure to work with. If you are interested in getting a loan or a bank to trust your life savings with, look into TEG before you look anywhere else.

Really super customer service and accommodation! I felt Chris was sincerely concerned with helping me get to my goal, used his experience to help navigate some challenging obstacles to get my needs met. I really appreciate the extra effort! I would recommend this credit union to everyone!!

I have had excellent service from TEG. I have never had anyone be rude or act like they were not concerned.

Always pleasant, efficient, and friendly.

Love this place, they helped me so much with all my needs the Chase could not, plus, they had free coffee and hot coca.

Thank you Chris for assisting my husband and I with our banking details, as well as the financial advice you provided. Customer service also exceptional. TEG selects the best associates. Thank you!

TEG is the best bank ever the staff are very polite and knowledgeable I very much recommend going to TEG. Plus, they have free coffee and hot cocoa!

Great bank, free coffee, and hot cocoa. Overall great employees.

Always a good experience speaking with Chris Pflaum.

My lease for my 2022 Honda Accord just ended, Chris Pflaum went out of his way to make the end lease process as easy as possible, I would highly recommend TEG, as a credit union.

Jamie Truncali at the Commerce St. Branch was amazing! She took her time to understand our situation and what our needs were. She went above and beyond to help us obtain a loan with terms that worked for us. I have never experienced a bank who looked beyond what a person looks like on paper and try to understand the situation to come up with a plan to help the family. Jamie did this and we are beyond grateful

We’re very grateful for Christopher’s attention. He had a lot of patience to explain to us the process of opening an account. Excellent quality of person.

Caroline was extremely friendly with an inviting smile! Great service!!

Jesse was so quick and helpful!!

I recently opened a credit card with Ajee, she made my experience so smooth and easy. I was not anxious of the process since this was my first application ever. She answered my questions with no judgement and complete honesty. It took only a week for everything to go through and now I’m waiting for everything in the mail. Best experience. If you want a great worker, choose Ajee!!

Ajee has gone above and beyond for me for about 3 years now! Everything I’ve needed to do, she’s helped me get it done in the same day. Highly recommend!

Outstanding support for various issues! Ajee was professional, friendly, knowledgeable, and answered questions. Took care of all concerns over a period of weeks.

Huge thank you to Ajee from Commerce! I was referred directly to her from a friend as I was in a time crunch to get into a vehicle. The process was not only fast but smooth. She assured everything was ready to go in no time!

Thank you to Jamie and Ajee for having patience in helping me with my first car loan! Everything went smooth and I learned a lot along the way.

I’d like to begin by saying that Christopher’s courteous approach, attention to detail, and professional communication during this process was unsurpassed. Thanking him for his service and assistance throughout our journey.

Ajee was very helpful as usual, great service, always a pleasure to work with.

Ajee Anderson is great! Everytime I need help she always takes care of me and my family! I LOVE TEG

I love this branch! The staff is always the nicest, I trust them with all my questions. Thank you Ajee for always being available for my questions.

Jamie helped me with a Venmo transaction that was debited twice instead of once from my account. She helped me rescind one of the debits. Then she called Venmo with me so that we could get the situation resolved. She went above and beyond and was kind and supportive. Thank you Jamie.

Ajee was wonderful. She was so patient and kind.

I had an amazing experience with Christopher ! He went above and beyond considering my auto loan, and did it with much patience. He explained the process thoroughly & made it easy! (Not to mention the back and fourth with the insurance & the car dealership to get everything correct <3)

Chris was awesome. He was friendly, very helpful and informative and went beyond to help me with what I needed. He’s a special man and is a true asset to your establishment. It was a pleasure to come to your bank.

Excellent customer service. The new TEG banking app is awesome. Convenient, easy to use and a great way to manage and move our money.

Chris is an amazing guy. He really made my loan process seamless and without stress. He truly cares about his customers. He listens to their needs and goes the extra mile to accommodate such. I couldn’t be happier with my loan process. Thank you so much Chris, I appreciate all you did for me! 

Ajee was super helpful Super !

I had a very good experience obtaining a car loan recently at the Commerce St. Bank. The Loan Rep was Christopher Pflaum. He was affable, explained everything, was knowledgeable and kind. He is an asset to your organization!

Commerce branch is the best branch. Always the most helpful. Looking to see TEG out in the community more at events! Love to bank here and have been a member for years!

I have had nothing but good service with them. I used to use bank of America I’m am so glad I switched. Hours are convenient and they are close to were I live.

 They’ve been my bank for over 15 years now. Very helpful in terms of customer service. Thank you so much for being reliable.

TEG has always provided professional service and commitment to me as one of their clients. I have been a member for 30 years and have always been made welcomed. I have had various loans, and always received complete information on each. TEG is a great community institution.

The bankers are very helpful. They are very professional. The waiting period isn’t long at all, and they help and take care of your banking needs, in a timely manner.

Shelby Watson, the manager, is fantastic! My family recently had to apply for a loan due to a family emergency. She was efficient, explained everything clearly and concisely, and most of all, she was kind and friendly! If you need financial assistance, see Shelby. She is the best!!