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New COVID Safety Protocols

We’re monitoring the coronavirus situation
and offering help when you need it.

The health and safety of our members and staff remains our top priority. TEGFCU continues to closely monitor the uptick in active Covid-19 cases in the mid-Hudson Valley. We are heeding all guidance from federal, state and local officials.

New Safety Protocols
In light of the recent surge of New York State Covid cases, TEG will be implementing the following procedure. If a TEG branch is in a county that reaches a 7-day positive test case average above 5%, TEG will close the lobby of that branch and move to appointment only in-person visits. ATM’s and Drive-up windows will remain available.

To learn more about the 7-day average visit:
https://forward.ny.gov/percentage-positive-results-county-dashboard

We’re Here to Help
TEG strives to provide exceptional member service every day. If it becomes necessary to close our lobbies and you find that your branch is closed, rest assured that we will do our best to accommodate your daily financial transactions. We are well prepared and have tested our business continuity strategies to minimize any service disruption to our members.

If you’re more comfortable transacting from home, please use Online and Mobile Banking to check your account balances, make transfers, pay bills, deposit checks and more.

We’ll Keep You Updated
We’re always here to serve your financial needs, listen to your concerns, and offer solutions.

Our website and social media channels are the best places to find the most current information, including any changes that may affect Members as pandemic conditions evolve.

As a community, our continued vigilance adhering to safety guidelines will help keep everyone safe and healthy. Thank you for doing your part.

Thank you for your continued cooperation and trust in us during this time, and thank you for choosing TEG Federal Credit Union.